"Excellent response - I sent in quite the stumper partial / misquote question and got back the source and full quote."
Survey Response
7:17pm 2009/12/10
"[The librarian] was a great help! I think this service is absolutely AWESOME! Thank YOU!"
Survey Response
4:01pm 2009/12/09
"This service is very useful. I would highly recommend it to anyone seeking assistance."
Survey Response
11:13pm 2009/12/07
"[The librarian] was very helpful and was able to lead me to the publication I wanted very quickly. Nice job."
Survey Response
12:24am 2009/12/07
"I love this service. when ever i am stuck or completely lost librarians from this sevice are always helpful."
Survey Response
11:18am 2009/12/02
"This service is amazing! couldn't have asked for anything more helpful!"
Survey Response
9:19am 2009/11/29
"Very helpful service! Quick, efficient, right on the mark. Thanks."
Survey Response
3:18pm 2009/11/24
"I absolutely love these librarians. They are a life saver and and a blessing. I was very grateful for the help I received"
Survey Response
4:48pm 2009/11/20
"...once in a while you run into an unexpected "wonderful" experience, and this is it! This was so helpful. Serendipitous! I would guess. Thanks."
Chat Transcript
2:08pm 2009/11/19
"She was very quick to respond to my questions and was thorough w/ her search and follow-up to ensure that I accessed the link. Excellent customer service. =)"
Survey Response
3:21pm 2009/10/31
"I think this is a great service and pretty user-friendly."
Survey Response
12:27pm 2009/10/31
"Thanx so much it was easy and a fun way to figure out information"
Survey Response
1:20pm 2009/10/12
"I especially like the fact that links appeared directly on the screen for easy access."
Survey Response
2:53pm 2009/10/10
"[The librarian] was great. She walked me though a different way of doing literature searches that I had not done before and helped me find exactly what I was looking for. Thank you so much."
Survey Response
7:09pm 2009/10/01
"The librarian that I talked to was very prompt and helped me find great databases for my project. I was very satisfied and will be letting my classmates know how great this experience was."
Survey Response
7:14pm 2009/09/15
"I love the convenience of instant information! Wonderful wonderful!"
Survey Response
6:31pm 2009/09/02
"It was very quick without leaving my home. "
Survey Response
9:02pm 2009/08/31
"THIS IS GREAT!"
Survey Response
2:33pm 2009/08/26
"It saved me tons of time in looking for a journal article!!"
Survey Response
9:12am 2009/08/23
"This chat was an easy way to get a quick answer. It was very pleasant dealing with [the librarian]."
Survey Response
12:00am 2009/08/14
"I love this program, please do not get rid of it! It was very helpful and since I spend most of my time on the computer, I did not have to go looking for the phone number and call the library, this was a very easy program to use. Thank you very much!!!"
Survey Response
2:38pm 2009/08/13
"What a great service! The librarian was very helpful and got me exactly what I wanted."
Survey Response
6:22pm 2009/08/05
"Thanks for leading me down the right path! I can't tell you how much I appreciate this service."
Chat Transcript
12:19am 2009/08/05
"I really enjoyed it. It was easy for me to find out the information I wanted to know. I think it's great."
Surcey Response
1:39pm 2009/08/04
"You're doing a great service. It's amazing to be able to talk with a librarian at any hour. Thank you!"
Chat Transcript
9:18am 2009/07/26
"I often ask similar questions of my local librarian when I visit. It was wonderful to have the same service available via computor when the question arose. Thanks"
Survey Response
10:04am 2009/06/26
"Very easy to use and fast results. Thank-you. Loved it."
Survey Response
10:50pm 2009/06/06
"Very quick and helpful responses. Great tool to use."
Survey Response
4:14pm 2009/06/05
"The librarian I talked to was incredibly helpful and eager to answer my questions. All in all, a wonderful experience!"
Survey Response
7:27pm 2009/05/28
"I love this service. It is so helpful to have a knowledgeable person guide me through my research and questions, especially when I'm physically unable to meet in person. Librarians, thank you for all your help!"
Survey Response
12:22pm 2009/05/11
"I really appreciate being able to ask a librarian with this medium, from home, my office on campus, or anywhere! Always helpful. So grateful for having access to such great resources. "
Survey Response
12:23pm 2009/05/07
"I have already recommended this website to other adult students Thank you!!!! "
Survey Response
12:01pm 2009/04/29
"The librarian was very patient and gave me some great websites!!! She went out of her way to find the information and did not give up. Thank you so very much!!!!"
Survey Response
1:43pm 2009/04/27
"The librarian was very kind and helpful. I really appreciate the help."
Survey Response
1:07pm 2009/04/27
"Thanks so much. Librarians are the best!!"
13:41:11 2009/04/20
"The librian I spoke with was very polite and offered me plenty of help with email addresses also that helped me. This service was very helpful to me ad I would definitely use it again."
Survey Response
6:43pm 2009/04/18
"This was my first time using this service and I will surely tell others about its effectiveness. Thanks!"
Survey Response
1:03am 2009/04/14
"This service was great. I looked for a specific article for half an hour on my own (not exaggerating). The librarian helping me found it in one minute (again, I'm not exaggerating). Thanks!"
Survey Response
12:27am 2009/04/09
"The librarian who helped me find articles on the databases was GREAT! So helpful and really took the time out to make sure I was able to find what I needed. Really helpful and did a great job! Thanks!!"
Survey Response
10:12pm 2009/04/05
"I liked using the live chat because I got instant answers, which I need at this late hour. "
Survey Response
10:53pm 2009/04/01
"Very useful and recommend it to everyone"
Survey Response
7:37pm 2009/04/01
"This 24/7 chat service it really great!"
Chat Transcript
7:40:03pm 2009/03/29
“Very helpful, very prompt, thanx!!”
Survey Response
4:19pm 2009/03/19
“I just used the ask us 24/7, what a wonderful addition to your website, thank you very much!”
Survey Response
8:43pm 2009/03/17
“It saved me alot of time.”
Survey Response
9:13am 2009/03/15
“I was very happy with the help that i recieved and i will most definitly use it again.”
Survey Response
10:23pm 2009/03/14
“This is a terrific service and I'll definitely be spreading the word about it to my friends and family!”
Survey Response
10:35am 2009/03/14
“Thanks I love this service :D”
Chat Transcript
12:16:21pm 2009/03/08
“they were very quick and helpful. would definitely reccomend it to someone else if they had a question after hours”
Survey Response
10:10pm 2009/03/03
“I was unaware of this type of service available and found it informative as well as easy to navigate.”
Survey Response
8:59am 2009/03/02
“Good idea and helpful to students”
Survey Response
1:29pm 2009/03/01
“Very quick response and helpful.”
Survey Response
11:47am 2009/02/26
“[The librarian] was very helpful and has given me numerous options to pursue my search for an old newspaper article. Thank You for this helpful service”
Survey Response
8:44pm 2009/02/24
“The librarian who helped me was wonderful. She was able to locate what I needed very fast.”
Survey Response
9:23pm 2009/02/19
“Very helpful. Thanks.”
Survey Response
5:35pm 2009/02/12
“thanks for trying... I appreciate the 24/7...
this was my second time... WONDERFUL service... I'll be back...
THANK YOU !!!”
Survey Response
7:01am 2009/02/09
“I received very helpful information to my question that I was unable to find when I tried to search online myself!”
Survey Response
9:36am 2009/02/06
“You are amazing!!! Thank you so much!!”
Chat Transcript
10:21am 2009/02/02
“This is great!”
Survey Response
12:27pm 2009/01/28
“Very helpful. Fast and fun!”
Survey Response
5:29pm 2009/01/24
“this is the first time that I have ever used this service.
[The librarian] could not have been quicker, more thorough, or more enterprising in her searches (I asked 2 very different questions-both of them very difficult). Thank you all - I'll certainly be using your fabulous service again!”
Survey Response
2:35pm 2009/01/19
“you are a very big help we learn something everyday :-)”
Chat Transcript
2:49pm 2009/01/13
"Nice to have an immediate answer without having to leave your house”
Survey Response
12:42pm 2009/01/10
“I think that this service is very helpful. Keep it up!”
Survey Response
1:50pm 2009/01/07
“THANK YOU SO VERY MUCH!!!! You are a lifesaver”
Chat Transcript
10:24am 2009/01/14