Ask Us 24/7

Ask Us 24/7 - Patron Quotes

"[The librarian] was extremely helpful. This was much easier than trying to reach someone by phone. Thank you."
Survey Response
11:46am 2015/12/22

"Not only did I get help with library questions, I got the Citation help I needed. Seriously, my night has been saved!"
Survey Response
6:01pm 2015/11/21

"One of my favorite services on campus, always helpful!"
Survey Response
12:18pm 2015/11/18

"I wasn't sure if I should request a consultation or use chat, but as it turns out I think the chat librarian got me what I needed immediately. Through the chat service I also know where and how to request a consultation at the right library for my question. Extremely helpful and fast, and I didn't have to leave my desk."
Survey Response
10:51am 2015/11/11

"FANTASTIC resource! I am so glad this is available to students, it was immensely helpful"
Survey Response
4:43pm 2015/11/15

"[The librarian] was a tremendous help. I was able to find what I needed in a few minutes. It would have taken me hours to figure it out on my own."
Survey Response
2:05pm 2015/09/24

"The experience was wonderful and I felt like the librarian was genuinely interested in my question and our conversation. Thank you very much."
Survey Response
10:25pm 2015/09/10

"I use the 24/7 library chat constantly: it is an amazing resource and something that makes a huge difference in my research and work as a student."
Survey Response
6:21pm 2015/09/10

"I'm very grateful for this wonderful resource! My question was answered perfectly and I received two different sites so that I could verify."
Survey Response
9:35pm 2015/09/04

"Thank you for having a 24 hour service, this really helps!"
Survey Response
8:30pm 2015/09/04

"It's nice to have a human connection in this digital age. 
Thanks!"
Survey Response
2:43pm 2015/09/02

"Individual provided extra information that was a fantastic addition to the question I had asked. 
Individual provided contact information for an individual who could assist me with a Plan B if my Plan A did not work out. 
Overall, very impressed."
Survey Response
11:41am 2015/08/18

"I was elated to find such a helpful environment and my questions were answered above and beyond what I asked. I will use this chat service now to save time when I find myself stumped in locating specific articles or publications. Thanks so much for a worthwhile service."
Survey Response
1:34pm 2015/08/03

"Live chat is wonderful. Please keep funding it as a tool for users to connect with a librarian."
Survey Response
11:41am 2015/07/22

"This service was a tremendous help to me. The combination of my queries and immediate onscreen responses was very impressive. A great use of instant electronic communication. Thanks again."
Survey Response
9:00pm 2015/07/01

"I could not believe how fast I got help without having to drive over to [the library]. This was very helpful."
Survey Response
8:34pm 2015/06/28

"Excellent source. The librarian's response was timely and gave me the necessary clue for further research. I'll use it again."
Survey Response
3:47pm 2015/06/19

"This is really great idea! The service was very helpful and students would benefit greatly from this. "
Survey Response
12:00pm 2015/06/19