The Western New York Library Resources Council Presents...

Revved Up for Reference:
Virtual Reference In New York State

September 24-25, 2009
Ithaca, NY

Thanks to all our speakers and attendees for making this conference such a success! On this page you'll find powerpoints, handouts and links provided by our speakers.

Speaker Biographies

Photos are available on WNYLRC's Flickr account.


Paula Rumbaugh

PowerPoint slides
July 9, 2009 blog post that Paula mentioned, which talks about the 24/7 Reference Cooperative Virtual Group

Beth Cackowski

PowerPoint slides

Jaclyn McKewan

Ask Us 24/7 Training Manual
The rest of Jaclyn's handouts will be on the main Ask Us 24/7 page sometime in the next few weeks, under the "Resources" tab.


Rebekah Kilzer

PowerPoint slides

Jaclyn McKewan

PowerPoint slides

Virginia Cole & Baseema Krkoska

PowerPoint slides

Alison Miller

PowerPoint slides
Link to InfoQuest

The "Handheld Librarian II" online conference that Alison mentioned will be on February 17-18, 2010. This link provides some information.

Tim Ireland

PowerPoint slides
Video on setting up Meebo
Video on downloading and installing Skype

Beverly Choltco-Devlin

Online book: Statistics, Measures and Quality Standards for Assessing Digital Reference Library Services: Guidelines and Procedures

Group Discussion

Beverly Choltco-Devlin mentioned "Slam the Boards." This event began on September 10th, 2007 and has been happening monthly since then - on or around the 10th of the month. More information is available at Answer Board Librarians. Organizer Bill Pardue also posts announcements about upcoming Slam the Boards events on some library listservs, such as DIG_REF.

Blog post about Jing, screen capture software mentioned during the conference.