The Western New York Library Resources Council Presents...

Revved Up for Reference 2:
The Road Ahead

April 12-13, 2012
Ithaca, NY

Thank you to all who attended our conference to make it a success! Below you will find some links and files related to our presentations and discussions


Susan McGlamery referred to the top quality issues of 2011. Here's the original blog post.
Susan's PowerPoint slides


Marie Radford's slides: "Virtual Relationships: Research Revelations & Recommendation for the Future."

April Younglove's slides: "Screencasting With Virtual Reference."

Julie Strange's slides and Jan Dawson's slides: "Yar! Thar Be Sharks About!: Understanding the Role of Libraries in Online Discourse, Civility and Anonymity."

Sarah Maximiek's slides: "Google Voice and Reference."

Jaclyn McKewan mentioned the upcoming free OCLC webinar: Virtual Reference in Tough Times