Background Readings: Best Practices
Background Readings: Best PracticesPlease review the QuestionPoint Best Practices. Now that you've gone through your training, think critically about each point on the list and how you might apply the Best Practices when using the QuestionPoint software. Keep the document with you while you practice, and refer to the Best Practices as a helpful reminder when you begin to chat live.
Read the QuestionPoint document Tips for Tackling Tough Questions
