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Lesson 7

Watch the following videos that demonstrate chatting with a patron from another library:

Note: if the videos do not play in Firefox, try using Internet Explorer

An academic librarian helping a patron find books at another library - video
An academic librarian helping a patron locate an article using another library's databases - video part 1, video part 2
A public librarian helping a patron find a book at another library - video
A public librarian answering policy questions for a patron at another library - video